Office Support Assistant/Scheduler Customer Service & Call Center - Wilmington, DE at Geebo

Office Support Assistant/Scheduler

Wilmington, DE Wilmington, DE Full-time Full-time $42,000 - $48,000 a year $42,000 - $48,000 a year 12 days ago 12 days ago 12 days ago High Volume Home Health Aide Company.
Major Responsibilities The Scheduler manages client and caregiver items as they relate to matching and scheduling and is responsible for:
Answering office phone Matching client schedules with compatible caregivers Assuring that the schedule is current and up to date at any given time Office and clerical activities as directed Input of information into computer systems Support and participate in the hiring process of new employees Support and assist other office staff as needed Fill in for caregivers when there is no one else available On call responsibilities Any other duty requested to maintain the operations of the business including caregiving duties Able to use and learn scheduling software Software experience with Word, Outlook, Excel and other applications Thorough knowledge of the caregiver's responsibilities Thorough knowledge of licensing standards for home and community support services, and other appropriate codes and regulations as required Excellent interpersonal and communication skills - oral, conversational, telephone and written Able to read and understand large numbers of caregiver reports Able to read and understand personal care plans for each of their clients and assure their appropriate discharge Able to organize large amounts of information and take appropriate action Able to assess caregivers' skills, personalities, and interests sufficiently to provide input on good client/caregiver matches Able to provide knowledgeable input on policy decisions Able to communicate effectively with caregivers, as well as the Administrator, Director of Client/Caregiver Services, and other management personnel as appropriate Demonstrate professionalism and responsiveness with prospective clients and others who may communicate with the agency Must pass all background screening with satisfactory results Job Type:
Full-time Pay:
$42,000.
00 - $48,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
Monday to Friday On call Supplemental pay types:
Bonus pay Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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