Customer Service Representative Community, Social Services & Nonprofit - Wilmington, DE at Geebo

Customer Service Representative

Your next good thing is right here.
At Kelly Professional & Industrial, we are seeking Customer Service Representative to work at an Industry leading Chemical Company in Wilmington, DE.
Customer Service Representative o To be considered for this role you must have at least 1 year experience working in SAP -SAP 12 Advanced SAP/R2/R3 12 Pay Rate:
$20/hr-$25 depending on experience Schedule:
40 hour work week with 3 days in office M, W, TH and 2 days remote T, F What's a typical day? You'll be:
o Initiate customer contact to proactively identify and address customer needs.
o Monitors the resolution process to ensure other departments follow through on requests.
o Customer Engagement and Order Management o Responsible for multiple SAP transactions i.
e.
order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, invoices.
o Support customers with all their administrative and technical questions o Build working relationships with commercial team partners to exceed customer expectations o Analyze customer ordering patterns to anticipate customer needs o Respond to customer inquiries and complaints in a timely manner o Demonstrate flexibility/adaptability in a dynamic, fast-paced team environment o Quickly identify and own resolution of customer issues o Responsible for investigating and driving timely resolution of customer disputes.
This job might be an outstanding fit if you have:
o High school Education or GED o Are 18 years or older o Have a reliable means to work o Must have 12 months of SAP experience - SAP 12 Advanced SAP/R2/R3 12 What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit.
But don't worry--even if this position doesn't work out, you're still in our network.
That means all our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work.
#CB #P2 As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.
Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that.
Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive.
Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly Work changes everything.
And at Kelly, we're obsessed with where it can take you.
To us, it's about more than simply accepting your next job opportunity.
It's the fuel that powers every next step of your life.
It's the ripple effect that changes and improves everything for your family, your community, and the world.
Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life--just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.
At Kelly, we believe that the more inclusive we are, the better services we can provide.
Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.
Kelly complies with the requirements of California's state and local Fair Chance laws.
A conviction does not automatically bar individuals from employment.
Recommended Skills Adaptability Administration Customer Demand Planning Customer Relationship Management Debits And Credits Order Picking Estimated Salary: $20 to $28 per hour based on qualifications.

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