Product Support Engineer - Tech Lead
Company Name:
SevOne
Are you a natural problem solver? Do you have trouble moving around at home with all those CPUs, servers and monitors in the way? Wouldn't you like to turn that love of problem solving and technology into an awesome career? Most importantly, wouldn't you like to do this in a collaborative, fun and technically advanced team? If so, SevOne is the place to be. We are the world's leader in providing scalable performance monitoring solutions, and we are looking for technology junkies to join our awesome team.
What will you do?
As a Technical Lead on the Product Support Engineering team, you will provide complex troubleshooting and support to some of the world's largest companies. You will receive the most complex problems, up to and including re-engineering code to resolve issues. We need you to be a self-starter and self-sufficient. Our clients aren't calling us with run of the mill support desk questions. You will find yourself immersed in a variety of complex Linux, SQL, Networking and Coding challenges. You will also have the opportunity to work with one of the most brilliant software development and QA teams in the area, to identify and fix defects in a mission critical application.
In addition, you'll be a key part in our efforts to up-keep a vast Solutions Knowledge Base/Internal Wiki. This role will be instrumental in software installations and upgrades.
Best of all, you will get to own these issues and see your hard work pay off through resolution and happy customers.
Does this sound like you?
You're a wizard with Linux. What's your favorite flavor, and why?
BASH shell scripting makes everyday life easier
You explain SQL joins through a Venn diagram
You code in your spare time because it's fun
Providing great customer service is truly your pleasure
Working with network engineers, systems administrators, developers and CTOs sounds like fun
Occasionally you'll take apart your home computer, just because you can
New technology makes your heart skip a beat
You want to work for a fast-growing technology company
A high-pressure, sometimes chaotic work environment doesn't sound scary. Quite the opposite, that's lovely
If it's not a challenge, it's just not funEstimated Salary: $20 to $28 per hour based on qualifications.
SevOne
Are you a natural problem solver? Do you have trouble moving around at home with all those CPUs, servers and monitors in the way? Wouldn't you like to turn that love of problem solving and technology into an awesome career? Most importantly, wouldn't you like to do this in a collaborative, fun and technically advanced team? If so, SevOne is the place to be. We are the world's leader in providing scalable performance monitoring solutions, and we are looking for technology junkies to join our awesome team.
What will you do?
As a Technical Lead on the Product Support Engineering team, you will provide complex troubleshooting and support to some of the world's largest companies. You will receive the most complex problems, up to and including re-engineering code to resolve issues. We need you to be a self-starter and self-sufficient. Our clients aren't calling us with run of the mill support desk questions. You will find yourself immersed in a variety of complex Linux, SQL, Networking and Coding challenges. You will also have the opportunity to work with one of the most brilliant software development and QA teams in the area, to identify and fix defects in a mission critical application.
In addition, you'll be a key part in our efforts to up-keep a vast Solutions Knowledge Base/Internal Wiki. This role will be instrumental in software installations and upgrades.
Best of all, you will get to own these issues and see your hard work pay off through resolution and happy customers.
Does this sound like you?
You're a wizard with Linux. What's your favorite flavor, and why?
BASH shell scripting makes everyday life easier
You explain SQL joins through a Venn diagram
You code in your spare time because it's fun
Providing great customer service is truly your pleasure
Working with network engineers, systems administrators, developers and CTOs sounds like fun
Occasionally you'll take apart your home computer, just because you can
New technology makes your heart skip a beat
You want to work for a fast-growing technology company
A high-pressure, sometimes chaotic work environment doesn't sound scary. Quite the opposite, that's lovely
If it's not a challenge, it's just not funEstimated Salary: $20 to $28 per hour based on qualifications.
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