Consumer & Community Banking - Oversight & Control - Business Analyst I - Associate
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
The Card Process Modeling Team's primary function is to document the business's current processes and associated risks/controls within each of the critical business functions. The Team partners with multiple business, operational and control disciplines within Credit Card Services. The Team supports the business in the assessment of existing process performance; and provides guidance for the improvement of process simplification and sustainability.
The Business Analyst II will be part of an independent process mapping team ensuring that critical processes, risks and mitigating controls are identified and documented in accordance with internal standards. The Business Analyst II partners with the Card RCSA (Risk & Control Self Assessment) teams, Control Officers and process owners to lead the initial establishment of critical process flows and to execute the ongoing maintenance of process flow documentation. The Business Analyst II will also provide regular updates to management on the status of processes in scope, and will provide recommendations to the business for process enhancements where applicable. The position interfaces with counterparts across Operational Risk Management and Compliance.
Responsibilities:
Responsible for ensuring end-to-end process diagramming across Credit Card Services
Establishes project requirements, priorities, and deadlines and ensures project is completed in accordance with integration project management guidelines
Verifies accuracy and ensures compliance with plans, policies and procedures prescribed by management
Delivers findings to process owners for correction and assists process owners with the development of action plans to address significant process or control gaps
Issues regular project and management reporting for business leaders
Communicates with senior management to resolve conflicts through broad based decision making with key stakeholders.
Manages issues and management decisions to timely resolution.
Strong communication and leadership skills
Exceptional collaboration skills
Excellent written and verbal communication skills
Be able to effectively multi task
Highly organized and keen time management skills
Project management, audit and negotiation skills beneficial
Proficiency in MS Word, Excel, PowerPoint required
Work effectively in a team environment as well as on your own
5 - 7 years' experience in process mapping, internal controls, operational risk, audit or control testing
BA Degree or equivalent preferred
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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