Data Center/Network Support Specialist
Data Center/Network Support Specialist Associate
CSC is looking for a Data Center and Network Support associate to join our Infrastructure Services team. This position will serve as the Data Center and Network support person managing and assisting with all equipment installations, monitoring Data Center environments, and providing 2nd level support for the network team. This position is located at our headquarters in Wilmington, DE.
The Infrastructure Services team supports the whole CSC enterprise through implementation and support of exciting new technologies. As a strong and reliable team, we work together in a fast-paced environment to deliver and maintain a vast array of technology solutions to our growing lines of business. As a member of the Infrastructure Services team, you are valued as a key player and reliable contributor within a fun and creative technology-driven organization.
Some of the things you will you be doing:
Perform technical oversight of all Data Center installations and issues including detailed documentation and elevation drawings for all equipment located in the data centers
Provide 2nd level support for network issues
Manage and monitor all MDFs, IDFs, and remote site Environments for issues
Collaborate with teams to build solutions that utilize the data centers space and environments to full capacity
Stay abreast of product(s) roadmap for the product suites and reconcile that roadmap with CSC's product roadmaps
Partnered with CSC's IS organization, monitor and support all production server deployments for scalability, security, speed, and stability
Provide good cable management and documentation on all environments and cabinets
What technical skills, experience, and qualifications do you need?
CCNP certified or 3 years Cisco networking and configuration experience
3 years Data Center support with trouble shooting, racking equipment, cabling infrastructures
At least 5 years' experience in Enterprise networking
Experience with Cisco Nexus, Cisco Wireless controllers, Cisco WAAS a plus
Hands on experience with Cisco EPG and ACI environments
Checkpoint experience a plus
Experience with remote Data Center installations and support
Experience with cable management hardware and documentation
Travel to our Remote data centers in VA and LV will be required when requested
Why join us?
At CSC , we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace for 10 consecutive years.
We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
Employees are eligible for an annual success sharing bonus recognizing individual performance and a profit sharing bonus based on company performance.
CSC offers excellent benefits for you and your family, including 401(k) with employer match, medical/dental/life insurance, spouse and dependent life insurance, paid time off, tuition reimbursement, and more.
We recently completed building a new headquarters that supports current and future technology initiatives through open design, sit/stand workstations, digital interface points that enhance teamwork and collaboration, and alternative work environments with wireless access throughout the campus, including at our outside work areas. It's an exciting time for us in terms of growth and expansion.
Schedule is primarily 8-5, however, after hours support and on-call rotation is required. There is flexibility to work from home a couple days a week.
This position requires travel about 15% of the time.
About us
CSC is the world's leading provider of business, legal, financial, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the unwavering partner for 90% of the Fortune 500 , more than half of the Best Global Brands (Interbrand ), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are and we accomplish that by employing experts in every business we serve. CSC is an equal opportunity employer.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
CSC is looking for a Data Center and Network Support associate to join our Infrastructure Services team. This position will serve as the Data Center and Network support person managing and assisting with all equipment installations, monitoring Data Center environments, and providing 2nd level support for the network team. This position is located at our headquarters in Wilmington, DE.
The Infrastructure Services team supports the whole CSC enterprise through implementation and support of exciting new technologies. As a strong and reliable team, we work together in a fast-paced environment to deliver and maintain a vast array of technology solutions to our growing lines of business. As a member of the Infrastructure Services team, you are valued as a key player and reliable contributor within a fun and creative technology-driven organization.
Some of the things you will you be doing:
Perform technical oversight of all Data Center installations and issues including detailed documentation and elevation drawings for all equipment located in the data centers
Provide 2nd level support for network issues
Manage and monitor all MDFs, IDFs, and remote site Environments for issues
Collaborate with teams to build solutions that utilize the data centers space and environments to full capacity
Stay abreast of product(s) roadmap for the product suites and reconcile that roadmap with CSC's product roadmaps
Partnered with CSC's IS organization, monitor and support all production server deployments for scalability, security, speed, and stability
Provide good cable management and documentation on all environments and cabinets
What technical skills, experience, and qualifications do you need?
CCNP certified or 3 years Cisco networking and configuration experience
3 years Data Center support with trouble shooting, racking equipment, cabling infrastructures
At least 5 years' experience in Enterprise networking
Experience with Cisco Nexus, Cisco Wireless controllers, Cisco WAAS a plus
Hands on experience with Cisco EPG and ACI environments
Checkpoint experience a plus
Experience with remote Data Center installations and support
Experience with cable management hardware and documentation
Travel to our Remote data centers in VA and LV will be required when requested
Why join us?
At CSC , we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace for 10 consecutive years.
We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
Employees are eligible for an annual success sharing bonus recognizing individual performance and a profit sharing bonus based on company performance.
CSC offers excellent benefits for you and your family, including 401(k) with employer match, medical/dental/life insurance, spouse and dependent life insurance, paid time off, tuition reimbursement, and more.
We recently completed building a new headquarters that supports current and future technology initiatives through open design, sit/stand workstations, digital interface points that enhance teamwork and collaboration, and alternative work environments with wireless access throughout the campus, including at our outside work areas. It's an exciting time for us in terms of growth and expansion.
Schedule is primarily 8-5, however, after hours support and on-call rotation is required. There is flexibility to work from home a couple days a week.
This position requires travel about 15% of the time.
About us
CSC is the world's leading provider of business, legal, financial, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the unwavering partner for 90% of the Fortune 500 , more than half of the Best Global Brands (Interbrand ), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are and we accomplish that by employing experts in every business we serve. CSC is an equal opportunity employer.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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